The Spark: Stop overcomplicating employee engagement
At Solid Form, the spark started as a question around employee engagement, kindling a flame under a team that craved more robust and creative projects.
I think we've all got the memo: the economy is in the toilet. Yep, it's more than just housing and automakers. The current recession has reached into nearly every nook and cranny of our diverse economy.
Many businesses have a knee-jerk response to a downturn - cut the marketing budget. Or, more accurately, cut the marketing and advertising budget.
The reason this usually feels "right" is that business owners approach marketing from an instinctual level. They've never asked marketing to be quantified, and - unsurprisingly - see no immediate impact in reduction of effort.
Because business owners fail to understand the impact of their marketing, they also fail to understand the affect of its absence. Budgets are cut, yet few know if the cuts are trimming the fat or severing an artery. I've seen cases where businesses make significant reductions, see a tremendous "savings," only to have their sales crumble a year later.
I believe in marketing and design. I've seen it propel businesses forward, increase profitability, and help clients out-compete their competitors. So yes, I believe aggressive marketing pays dividends. But don't take my word for it...
Many studies show that reducing marketing expenditures hurts firms in the long run. In fact, businesses that increase their spending do better both during and after the recession. Here are just a few highlights:
There's some great research on this topic. In particular, I recommend this paper, by Andrew Rezeghi at the University of Chicago's Kellogg School of management. It goes into much greater depth and highlights some specific examples of companies that have leveraged marketing to propel their businesses to the forefront. In addition several management and consulting firms such as ARS Group and others have written extensively on these issues.
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